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We are a COUNTER compliant publisher, meaning we follow a code of practice that ensures we can provide our library customers with "consistent, credible and comparable usage data". 

What's in our usage reports?

Our usage reports contain statistics from January 2019. Data is available for all accounts for a maximum of 3 years at any given time through third party supplier and is updated monthly.

The following reports are available:

Investigations

• Total Item Investigations: the total number of times a content item or information related to a content item was accessed
• Unique Item Investigations: the number of unique content items (e.g. chapters) investigated by a user
• Unique Title Investigations: the number of unique titles (e.g. books) investigated by a user

Requests

• Total Item Requests: the total number of times the full text of a content item was downloaded or viewed
• Unique Item Requests: the number of unique content items (e.g. chapters) requested by a user
• Unique Title Requests: the number of unique titles (e.g. books) requested by a user

COUNTER-compliant TR_J1 Journal Requests (Excluding OA Gold)

Month and year-to-date Total Item Requests and Unique Item Requests for journals. The year-to-date totals include the number of PDF and HTML article requests. This report is provided in CSV, TSV and XLSX formats.

COUNTER-compliant TR_J3 Journal Usage by Access Type

Month and year-to-date Total Item Investigations, Total Item Requests, Unique Item Investigations and Unique Item Requests for journals. This is reported for access types Controlled (paid content) and OA_Gold. This report is provided in CSV, TSV and XLSX formats.

COUNTER-compliant TR_J4 Journal Requests by YOP (Excluding OA Gold)

Number of Total Item Requests and Unique Item Requests by year of publication (YOP) and journal. This report is provided in CSV, TSV and XLSX formats.

COUNTER-compliant TR-Title Master Report

Month and year-to-date Total Item Investigations, Total Item Requests, Unique Item Investigations, Unique Item Requests, Unique Title Requests and Unique Title Investigations for Journals and books. This is reported for access types Controlled (paid content) and OA_Gold. This report is provided in CSV, TSV and XLSX formats.

COUNTER-compliant TR_B1 Book Requests (Excluding OA Gold)

Month and year-to-date Total Item Requests and Unique Title Requests by month and book. This report is provided in CSV, TSV and XLSX formats.

COUNTER-compliant TR_B3 Book Usage by Access Type

Month and year-to-date Total Item Investigations, Total Item Requests, Unique Item Investigations, Unique Item Requests, Unique Title Requests and Unique Title Investigations for books. This is reported for access types Controlled (paid content) and OA_Gold. This report is provided in CSV, TSV and XLSX formats.

COUNTER-compliant Database Search and Item Usage

Month and year-to-date totals of the number of regular searches, searches-federated and automated, Total Item Investigations and Total Item Requests from our databases. This report is provided in CSV, TSV and XLSX formats.

COUNTER-compliant Database Master Report

Month and year-to-date totals of the number of regular searches, searches-federated and automated, Total Item Investigations, Total Item Requests, Unique Item Investigations, Unique Title Investigations and Unique Title Requests from our databases. This report is provided in CSV, TSV and XLSX formats.

COUNTER-compliant PR_P1 – Platform Usage

Month and year-to-date totals of the number of Total Item Requests, Unique Item Requests and Unique Title Requests, and Platform Searches from our Platforms. This report is provided in CSV, TSV and XLSX formats.

COUNTER-compliant PR – Platform Master Report

Month and year-to-date totals of the number of Total Item Investigations, Total Item Requests, Unique Item Investigations, Unique Item Requests, Unique Title Investigations and Unique Title Requests, and Platform Searches from our Platforms. This report is provided in CSV, TSV and XLSX formats.

IP address report – IP_ART-IPs-Article Request by Month

This report gives the Total Item Requests of our website by month and year-to-date for each IP address at your institution that we have registered. This report is provided in CSV, TSV and XLSX formats.

Please note the following:

• For a given journal, COUNTER statistics are reported for content published from 1997
• For our journals archive, COUNTER statistics are reported for all content published between 1841 and 1996 and are not broken down by individual journal titles
• Although COUNTER-compliant TR_J2 – Journal Access Denied and DR_D2 Database Access Denied are 'required' in the COUNTER Code of Practice, we are unable to produce data for these reports because the platform does not deny access in a way that COUNTER allows to be recorded as a denial. These reports will always show zero denials

How to access usage reports

The reports are updated on, or shortly after, the 12th day of each month. You access the reports by logging in to the MPS Insight website and entering your username and password (case sensitive). Registered users can opt to receive notification by email as soon as their updated reports are available – see the 'email alerts section' on MPSInsight.

The first time you log in with the details we provided, you will be prompted to choose a username / email address and password you wish to use. In future you will log in using the details you chose. If you have any questions, please get in touch using the contact details on this page.

1. Start by clicking on 'Usage reports' at the top of the page
2. If you manage more than one organisation, browse or search for your library account
3. When you find the page for that account, select the year you want to download from the 'Reporting period' drop-down list at the top right
4. Click on the icon that represents the format in which you want to download the data (CSV or XML) 
5. You will be asked whether you want to open or save the data; click Save and choose a location on your computer or network. Then click the Save button

We have adopted Release 5 of the  for producing usage reports for our journals.

New tutorial video

The COUNTER Project team has created a tutorial in their COUNTER Foundation Class series. It has been produced for them by Kornelia Junge the Senior Research Manager at Wiley and member of the COUNTER Executive Committee.

The tutorial provides a clear step by step guide to using Microsoft Excel with COUNTER Release reports. It explains how to filter reports, create a Pivot Table and how to total the usage metrics.